We read it, properly
A certified inspector reviews your inquiry, not an autoresponder.
You get a straight answer
Within one business day: whether the work suits a remote inspection, which method fits it, and what it would take to get going. If it needs an inspector standing on site, we say so.
A demo, then a contract
Most people start with a demo, so you watch the process run before you commit. Then we agree on scope and pricing and put a contract in place.
You schedule from your account
Once the contract is in place Building Code Guru sets up your account, with your own scheduling link. Every inspection after that is requested from there, live or offline.